Delete your Petovi account

Open Petovi and go to Profile. Tap Delete account, then confirm. That is all.

Deletion is permanent and immediate. Once you confirm, your account and its data are gone, and we cannot restore them — so if there is anything you want to keep, save it first.

Deleting your account removes everything tied to it:

Your account and sign-in identity — your name, your email address, and the credentials you sign in with.

Your pets' profiles and photos — every pet you own, including all the pictures you added.

All health records — the vet visits, vaccinations, dewormings, and medications logged for the pets you own.

Your memberships in shared pets — you are removed from every pet other people have shared with you.

Pets you own are deleted for everyone. If you shared a pet with family or a sitter, that pet — its profile, photos, and records — disappears for them too.

Pets shared with you are not affected. They belong to their owners and stay exactly as they are; deleting your account simply removes your membership, so you no longer have access and no longer appear in the pet's member list.

If you can no longer sign in to the app, we will delete the account for you. Send us an email from the address you registered with, ask for your account to be deleted, and we will take care of it within 30 days.

Write to us at [email protected].

Petovi runs on Firebase, a platform operated by Google. When deletion runs, your data is removed from Firebase Authentication (your sign-in identity), Cloud Firestore (pet profiles and health records), and Cloud Storage (photos).

For the full picture of what we store and why, read the Privacy Policy.